RootsMagic 8 Problems And Their Solutions
Hello readers, welcome to Family Tree Maker Help new post “RootsMagic 8 Problems And Their Solutions”. There is no doubt that RootsMagic 8 is a very wonderful genealogy program that is used by a lot of people for creating their family tree.
But along with this, we should also not forget that it is software and as a software it could have some problems. Keeping this in mind, here in this post we will discuss the RootsMagic 8 problems and their solutions.
So, if you are using RootsMagic 8 software then you should read this post so that you can get rid of its issues.
Crashes or Freezes Issue
Sometimes it happens that you are working on your RootsMagic family tree and suddenly it crashes or freeze. In such conditions, your all data may crash. To get rid of this issue, you need to update your software or upgrade your RAM.
RootsMagic 9 is the latest version of RootsMagic software that you can use for smooth work experience.
Sync or Tree Upload Issue
The second major issue that has seen in RootsMagic 8 is uploading tree and syncing issue. If you face the same issue then first, you should check your internet connection. Then check your firewalls and security settings. Make sure that you are logged into your RootsMagic account online.
Media and Photos Importing Issue
Next issue is media and photos importing issue. To get rid of this issues update your RootsMagic software into the latest version. Latest version have resolve such bug issues and provide you better experience.
Apart from this, check your photos formats. Your file format should be JPG, PNG, and GIF.
With this please make sure that choose a single media file at a time. If you upload media files as in bulk, then maybe it shows error.
Issue In Merging Duplicate Individuals
Sometimes when you merge duplicate people in your family tree then it shows error. If you face the same issue, then make sure to review merge setting and confirm that the people that you are merging are same or not.
You can also compare the individual manually and merge records step by step to avoid data loss.
Installation or Registration Issues
Some people face RootsMagic 8 installation and registration issues. To install and register RootsMagic 8, make sure that you run the installer as administrator.
Make sure that the antivirus is not blocking the RootsMagic 8 installation. Along with this, double check the registration code that you enter during the activation.
In conclusion, in this post we discuss RootsMagic 8 Problems and their solutions. If still you face any issues, then feel free to contact us at +1-800-410-2443. Our live chat support service is also available 24/7 so connect with our tech support team anytime.