About Us

Familytreemakerhelp.com, We are a team of certified specialists who offer technical help for all computer brands. We are a one-on-one support provider for Family Tree Maker and have no affiliation with any other brands. We mostly deal with difficulties involving software.

About Us Family Tree Maker questions and answers!

What is Family Tree Maker Help?

Family Tree Maker Help is a non-profit organization that was founded in 2015. We continue to provide support for the family tree creator software in 2015.

Is it safe to give remote access?

Yes, it’s risk-free. We access your computer using Logmein software, and it is one-time access. While we fix your problems, you may see us working on your computer. If you have any questions, you may also ask them. You do not need to be concerned because we work under the US Data Protection Act.

How long does it take you to fix problems with Family Tree Maker?

As soon as you give our customer support team the opportunity to diagnose the issue. They inform you of the time and cost involved in the procedure. You will not be charged if you already use our services.

How should I pay for your services?

We charge for our IT services since we are a premium service provider. If you need free assistance, you should contact MacKiev. Please keep in mind that MacKiev does not offer telephone or remote help. So you’ll have to pay to get a technician on the phone and fix your problems remotely.

Where are you based at?

Tane Innovative Concepts LLC owns familytreemakerhelp.com, and our headquarters are in Terrell, Texas, USA. For further information, please contact Family Tree Maker Help.