Fixing Page or Button Problems on Ancestry
In this blog, we will discuss learn to Fixing Page or Button Problems on Ancestry. If you face these mentioned issues, then you should follow this blog and fix your browser issue or ancestry page.
- Buttons issue
- You updated your tree, but your work is not saved.
- Page loading issue or page loading slow.
- Issue while login into Ancestry.com
- Problem finding the ancestor’s records.
- Getting error page is temporarily unavailable.
Note: If you are facing any of the above-mentioned issues. Then the first thing you should check that if you are using a recommended browser.
What is the Recommended Browser for Ancestry.com?
- Google Chrome
- Mozilla Firefox
You should not use any other browser. If you do, you may face problems accessing or using ancestry.com. Make sure to clear browser cache and cookies. Learn to clear browser cache and cookies to fix ancestry browser issues.
For google chrome on Mac– Please press command and Y and you will see another window on your browser screen.
Please click on clear browsing data and select all the options that you see on the screen that you want to clear. Make sure to select cache and cookies which is the important part to clean.
Disable your browser extensions – Browser extensions may cause issues with your browser. You should also check proxy. Sometimes proxy is created by your antivirus or a virus and that can cause issues when you go to ancestry.com
Clear Temporary files and prefetch files – your computer stores data when you go to an internet website. You should clean them off from your computer as they may slow down your computer and browser.
Disk Clean up – Clean your disk space as it may slow your computer and browser.
Run an antivirus – Clean your computer viruses using an antivirus. If there are any browser infections then it will get removed and your issues may get fixed.
If you are not an expert and you do not know how to fix this issue, then you should call one of our experts and have them fix your issue.
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