RootsMagic 8 Problems And Their Solutions
Hello readers, welcome to Family Tree Maker Help’s new post, “RootsMagic 8 Problems And Their Solutions”. There is no doubt that RootsMagic 8 is a very wonderful genealogy program that is used by a lot of people for creating their family tree.
But along with this, we should also not forget that it is software, and as software, it could have some problems. Keeping this in mind, here in this post, we will discuss the RootsMagic 8 problems and their solutions.
So, if you are using RootsMagic 8 software, then you should read this post so that you can get rid of its issues.
Crashes or Freezes Issue
Sometimes it happens that you are working on your RootsMagic family tree, and suddenly it crashes or freezes. In such conditions, your all data may crash. To get rid of this issue, you need to update your software or upgrade your RAM.
RootsMagic 9 is the latest version of RootsMagic software that you can use for smooth work experience.
Sync or Tree Upload Issue
The second major issue that has been seen in RootsMagic 8 is the uploading tree and syncing issue. If you face the same issue then first, you should check your internet connection. Then check your firewalls and security settings. Make sure that you are logged into your RootsMagic account online.
Media and Photos Importing Issue
The next issue is the media and photo importing issue. To get rid of these issues, update your RootsMagic software to the latest version. The latest version has resolved such bug issues and provides you with a better experience.
Apart from this, check your photo formats. Your file format should be JPG, PNG, and GIF.
With this please make sure that choose a single media file at a time. If you upload media files as in bulk, then maybe it shows error.
Issue In Merging Duplicate Individuals
Sometimes when you merge duplicate people in your family tree then it shows error. If you face the same issue, then make sure to review merge setting and confirm that the people that you are merging are same or not.
You can also compare the individual manually and merge records step by step to avoid data loss.
Installation or Registration Issues
Some people face RootsMagic 8 installation and registration issues. To install and register RootsMagic 8, make sure that you run the installer as an administrator.
Make sure that the antivirus is not blocking the RootsMagic 8 installation, as this is one of the common RootsMagic 8 Problems and their solutions users often face. Along with this, double-check the registration code that you enter during the activation to ensure it is accurate and valid.
Conclusion
In conclusion, in this post, we discuss RootsMagic 8 Problems and their solutions. If you still face any issues, then feel free to contact us at +1-800-410-2443. Our live chat support service is also available 24/7, so connect with our tech support team anytime.